Health & Safety Guidelines for Clients

Welcome to our Clinic – Your Safety is Our Priority

To ensure the highest standard of care and safety, please follow the guidelines below when visiting our dermatology and aesthetic clinic.

1. Before Your Appointment

• Do not attend your appointment if you are feeling unwell (e.g. fever, cold, flu-like symptoms, or any skin infection).

• Inform us if you are:

  • Pregnant or breastfeeding

  • Taking blood thinners or antibiotics

  • Have any known allergies (especially to lidocaine, hyaluronic acid, or botulinum toxin)

• Avoid alcohol and anti-inflammatory medications (e.g. ibuprofen) for 24 hours prior to injectable treatments, unless prescribed.

2. Upon Arrival

• Please arrive on time to prevent overlap with other clients.

• Use the provided hand sanitizer upon entering the clinic.

• We may perform a brief health screening or ask you to complete a medical questionnaire.

• Avoid bringing guests unless necessary.

3. During Treatment

• All procedures are carried out in a sanitized treatment room using sterile, single-use equipment.

• Your practitioner will wear appropriate protective equipment (e.g. gloves, mask).

• Please notify your practitioner immediately if you feel anxious, dizzy, or unwell at any point.

4. Aftercare & Safety

• Follow the aftercare instructions provided by your practitioner carefully to ensure proper healing and reduce risk of complications.

• If you experience unexpected swelling, pain, or signs of infection, contact the clinic immediately.

• Avoid:

  • Touching the treated area for several hours

  • Intense exercise, saunas, and alcohol for 24–48 hours

  • Makeup on treated areas (as advised)

5. Confidentiality & Consent

• You will be asked to sign a consent form before any procedure.

• All personal and medical information is handled confidentially, in accordance with data protection laws.

6. Your Comfort Matters

• Please don’t hesitate to ask questions or raise any concerns – our team is here to ensure you feel informed and confident about your treatment.

If you have any questions before your visit, please contact us.
Thank you for helping us maintain a safe and welcoming environment for all clients.